AXTRA Digital Sets Sights on Retail Technology Leadership

CP AXTRA, the powerhouse behind Makro and Lotus’s, has introduced AXTRA Digital, a specialized division aimed at revolutionizing its operations through cutting-edge technology. This strategic move positions the company as a frontrunner in Asia’s retail technology landscape, focusing on innovative, customer-focused solutions.

Expert Team Fuels Rapid Success

Global Talent Powers makro PRO’s Rise

AXTRA Digital is driven by a team of top-tier professionals from leading retail and tech firms worldwide. Their expertise has propelled makro PRO to become Thailand’s top grocery e-commerce platform, showcasing the division’s ability to deliver impactful results in the competitive retail sector.

Smart Stores Enhance Customer Experience

Technology Boosts Operational Efficiency

Beyond e-commerce, AXTRA Digital is transforming physical retail through Smart Stores, which utilize advanced technology to streamline operations and improve agility. This initiative reflects CP AXTRA’s commitment to enhancing the shopping experience with innovative tools and systems.

Seamless Omnichannel Integration

AI and Analytics Personalize Shopping

The division is building a cohesive omnichannel ecosystem that blends online and offline experiences. By leveraging artificial intelligence and data analytics, AXTRA Digital creates tailored customer interactions, ensuring the company meets modern consumer demands with precision and speed.

Nurturing Future Digital Leaders

Hands-On Learning Shapes Talent

AXTRA Digital prioritizes talent development through dynamic, project-based learning environments. Young professionals gain practical experience, contributing to Thailand’s retail future while collaborating with global tech partners to expand their industry impact and expertise.

Strengthening Thailand’s Retail Landscape

Culture of Innovation Drives Growth

By fostering a culture of continuous learning and digital skill-building, AXTRA Digital empowers employees to adapt to technological advancements. This approach supports CP AXTRA’s ambition to lead retail technology across Asia while maintaining a competitive edge in Thailand’s evolving market.

A Model for Digital Transformation

Balancing Technology and Customer Satisfaction

CP AXTRA’s launch of AXTRA Digital demonstrates how traditional retailers can embrace advanced technology without compromising operational excellence. The division’s comprehensive strategy combines innovation, talent development, and market foresight to redefine retail in Thailand and beyond.

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